Privacy Policy

Data controller

Personal data we collect

We collect data through our site's forms (project request, contact) when you choose to provide it:

• Contact information: Full name, email address, phone number.
• Business or project information: Business name, client type, service of interest, project goals and description.
• Project preferences: Estimated budget and desired delivery timeline.
• Anonymous browsing: Site usage data via cookies, without advertising features.

Purpose of data use

We use personal data for the following purposes:

• Handling inquiries: Managing your inquiry and responding through the appropriate channel.
• Project evaluation: Analyzing your request to offer you a proposal aligned with your goals.
• Personalized follow-up: Sending you emails related exclusively to your request or project progress.
• Value communications: Emails with resources, tips or updates. You can always unsubscribe from the link in each email.
• Site improvement: Anonymous analysis of site usage to optimize its performance and content.

We do not use your data for purposes other than those mentioned, nor share it with third parties without your explicit consent.

Legal basis for processing

• Your consent: By completing our forms and accepting this policy, you authorize us to process your data.
• Legitimate interest: To improve our services, respond to inquiries and analyze site usage.
• Contract execution: If you hire any of our services, we process your data to fulfill that relationship.

Recipients of your data

The data you provide is managed exclusively by Solutions Pragmatic. We do not share, sell or rent your information to third parties.

In specific cases, certain data may be processed by external platforms collaborating in technical functions (hosting, analytics). These platforms only access necessary information and are required to protect it.

International transfers

Some tools we use may be hosted on servers located outside your country of residence. In such cases, we apply appropriate contractual and technical measures to ensure a level of protection equivalent to that required by international regulations such as GDPR.

Your rights

As the owner of your personal data, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Object to processing
• Data portability
• Restrict processing

To exercise any of these rights, write to us at:

Security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or improper disclosure. These include encryption, access control, firewalls and periodic security reviews.

Use of cookies

Our site uses cookies to improve your browsing experience:

• Essential functionality: Cookies necessary for the correct functioning of the site.
• Anonymous analytics: Information about site usage (pages visited, visit duration, errors). Without advertising features.

You can configure your browser to block cookies. Keep in mind that by disabling them, some parts of the site may not work correctly.

Policy updates

We may modify this policy to reflect legal, technical or service changes. Updates will be published on this page with a new date. If the changes are significant and we have your contact data, we will notify you directly.